Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (ModeMakler, c/o Nils Wermeckes, Weißtannenweg 14, 80939 Munich, Germany, nils@modemakler.com, telephone: +4915231929789) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically complete and submit the model withdrawal form or another clear statement on our website modemakler.com/pages/rueckgabe. If you make use of this option, we will immediately send you confirmation of receipt of such a withdrawal (e.g., by email).
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us (ModeMakler, c/o Nils Wermeckes, Weißtannenweg 14, 80939 Munich, Germany) immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
– To ModeMakler, c/o Nils Wermeckes, Weißtannenweg 14, 80939 Munich, Germany
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
- Date
(*) Delete as appropriate.
Special notes
If you finance this agreement with a loan and later revoke it, you are no longer bound by the loan agreement, provided that both agreements form a single economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation to finance the loan. If the loan has already been paid to us when the revocation takes effect, your lender will assume our rights and obligations from the financed agreement with you with regard to the legal consequences of the revocation or return. The latter does not apply if this agreement concerns the acquisition of financial instruments (e.g., securities, foreign currencies, or derivatives). If you wish to avoid a contractual obligation as far as possible, exercise your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.